PinPeddlers.com website is committed to protecting your privacy. We only collect
personal information (name, address, email, etc.) that you voluntarily provide
to us (e.g. by purchase) to complete and service your purchase transactions.
We do not sell or rent the contact information of our customers to other
companies or organizations.
You can shop at
www.PinPeddlers.com online with confidence. We have partnered with Authorize.Net,
a leading payment gateway, to offer safe and secure credit card and electronic
check transactions for our customers. Whenever you access a secure page on our
site, the information you send is immediately encrypted for your protection with
strict industry standards for payment processing, including Industry leading
encryption hardware and software methods, security protocols to protect customer
information and compliance with the Payment Card Industry (PCI) Data Security
Please allow2 weeks for
delivery. If you require faster service, order by phone. Most stock orders
are shipped within 48 hours by US Mail.
Merchandise: Your satisfaction is important to us. All our merchandise is top
quality, so we rarely receive requests for returns. We personally inspect,
count, and prepare each stock order that is shipped. If there is a problem with
your merchandise, please contact us immediately during office hours 800 841 8691
Monday – Friday 9-5 ET. No returned merchandise will be accepted without our
prior authorization. Items eligible for credit must be new, unused, and contain
all original product packaging. The original printed receipt that was included
with your shipment must accompany each item returned. No refunds will be issued
for any items returned without a receipt. No refunds will be processed for a
purchase beyond 14 days. SALE merchandise and wholesale orders are not
returnable, unless the return is a result of our error.
Merchandise deemed to be
defective will be replaced with the same or equivalent merchandise at the time
of return. Defective merchandise will be replaced, but not refunded. Defective
merchandise is deemed so at our sole discretion. All claims of defective
merchandise must be made within 14 days of the original sale. We are unable to
process any claims beyond 14 days.
Refunds for items purchased
on-line will be credited back to the original credit card used for the
purchase. Unless the return is a result of our error, the cost of returning the
product is at the purchaser’s expense. Shipping and handling will not be
refunded unless the return is a result of our error. The appropriate tax amount
will be included with your refund. If a promotional code or discount was used to
purchase the item, only the actual price paid will be refunded.
Refunds on international transactions may differ from original purchase price
due to fluctuation of bank exchange rates between date of original transaction
and date of refund. Pin Peddlers, Inc. does not assume any liability for
exchange rate fluctuations. All sales and credits are issued in United States
Dollars (USD) only.
Custom merchandise: Our
handcrafted merchandise is excellent quality, and we personally inspect every
order before shipment. You can be confident that we will not send you defective
merchandise. Custom merchandise cannot be returned. Any cancellation of a
custom order in process will be subject to the costs incurred to date.
and related items are not toys, and are not intended for use by young children.
merchandise: We guarantee that the custom pins and products we produce for you
will be a faithful rendition of the art proof that you approve before
production, and produced as our email or written communications indicate. We
assume that our customers are authorized to use the logos and designs presented
to us for reproduction. We assume no liability in trademark or copyright
disputes. If you have any questions about custom orders, please call us during
office hours 800 841 8691 Monday – Friday 9-5 ET. We provide personal, friendly
Stock merchandise: Unless noted, all the lapel pins, charms, charm holders, and
key rings that we stock are copyrighted designs by The Pin Peddlers, Inc.